Once we receive your returned package, all items will be inspected by our Service Desk before a refund is issued. The inspection & approval process may take up to 10 business days. If the product is found damaged, modified, already worn or used in any way, it will be shipped back to you at your cost. No refund will be issued under these circumstances.

If you do not return all the items (including chains, findings, accessories) that were shipped to you, we will refund you only for the items returned (subject to inspection).

Approved refunds will be processed in the same manner in which the original payment was made. (i.e. credit card payments will be refunded to the credit card that was charged). The Purchaser will be responsible for all transactional costs related to processing the refund.